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Terms & Conditions

Miscellaneous
The AELP National Conference 2014 has been organised by the Events Team at AELP.

Complimentary Places
All complimentary AELP Member places must be booked by Friday, 18 April 2014.

Payment
All bookings and payments will be processed on-line and all costs are subject to VAT.

Venue
This Conference is being held at the Novotel London West, London. Further information on the venue and location for this conference can be found on the Venue page including the hotel's postal address, travel information and contact telephone number.

Accommodation
Accommodation costs and details can be found on the Accommodation page on this site.

Confirmation
Confirmation of bookings will be sent to the delegates(s) upon completion of the on-line registration form and payment on this site.

If you have not received confirmation of your registration from AELP within 2 days of making your booking, please contact the AELP Events Team on 0117 947 2097 or via email at nationalconference@aelp.org.uk

Cancellations
Cancellations made prior to 5.00pm on Monday, 7 April 2014 are fully refundable. Cancellations made between the period Tuesday, 8 April 2014 up to and including 5.00pm on Monday, 28 April 2014 will be subject to a 50% cancellation fee of the total cost of the booking including delegate fees, accommodation and the Gala Dinner.
For any cancellations made after this date, the full invoice amount will be payable. However, there is no charge for substitutions which will be accepted up until 5.00pm on Friday, 23 May 2014.

Substitutions
Substitution of delegate place(s) is acceptable but will only be accepted up until 5.00pm on Friday 23 May 2014. Please contact the AELP Events Team via email to arrange at nationalconference@aelp.org.uk

Programme/Agenda
AELP reserves the right to change the programme/agenda, content, speakers, workshops and venue as necessary or cancel the conference. If the conference is cancelled, AELP will endeavour to contact all delegates at the earliest opportunity to advise. Please ensure you provide your mobile number as part of your booking journey.