accessibility
Venue Access
The main entrance to the venue is fully accessible, and there is a step-free route from the public entrance to all accessible guest rooms and key event areas.
Accessible Parking
Onsite accessible parking is available in the venue’s underground car park, which offers lift access directly to both the ground and first-floor meeting spaces. Parking is offered on a first-come, first-served basis and is charged at £1.50 per hour for residents and £3.50 per hour for non-residents. Payment can be made at the hotel reception upon departure.
Ensuring an accessible and inclusive event
At AELP, we’re committed to making our events accessible and inclusive for all. For the 2025 National Conference, we’re taking additional steps to ensure that all delegates feel welcomed, supported, and able to fully participate. Please refer to the information provided on this page to help plan your visit and enhance your experience.
Help Us Do Better
We’re always looking to improve. If you have suggestions on how we can make our events more accessible, we’d love to hear from you: events@aelp.org.uk
Interested in becoming our Accessibility Sponsor?
View our sponsorship opportunities in the brochure here.
Conference Access
The venue has a designated ‘conference centre’ entrance located on the ground floor; it is also clearly signposted from the car park when using the lift. The Chablis suite is where our exhibitors will be based and is located on the ground floor also, conference registration will take place directly outside the suite. The conference will be taking place across three levels of the hotel including the ground floor, mezzanine and first floor: all accessible via a lift and/or escalators. The main plenary room will be located on the first floor.
Quiet space
We have designated quiet spaces at our events to enhance your experience. The spaces provide an opportunity to relax, allowing for sensory breaks and for any required medicines to be taken, and so forth. Please speak to one of the events team during the conference to signpost this for you.
Hearing loop and captions
We will provide a dedicated hearing loop section and a screen with closed captions within the main plenary room which will be clearly signed.
Dietary and access requirements
We aim to cater for all dietary needs and access requirements, simply fill in your requirements at the point of booking.
Accessible toilet
Dietary and access requirements
We aim to cater for all dietary needs and access requirements, simply fill in your requirements at the point of booking.
These are located on the first-floor hotel lobby. General toilets can also be found on each floor of the event.
Assistance dogs
Service dogs are welcome at the venue. If you require an assistance dog please make a note of this on your booking, facilities for the dogs can be available upon request.
Dress code
We have a relaxed dress code in place to allow delegates to be comfortable at our